211 Ontario North

211 Ontario North is a shared commitment of the Lakehead Social Planning Council and the United Way of Thunder Bay.

• View an informative 211 presentation
• View a clip from TB Television News about the launch of 211

Our 211 website, available at www.211ontarionorth.ca is the public online version of the database used by information and referral specialists for the 211 telephone service.

This up-to-date, accessible, searchable database provides comprehensive access to information about social, community, health and government services in the City of Thunder Bay and District. As the 211 service expands into Northern Ontario, the website will contain searchable information on those communities.

Our database will also remain available at www.lspc.ca/circ where organizations can submit updates online.

The 211 Ontario North website complements our 211 telephone service, which was launched on February 11, 2008. By dialing 211, residents of the Thunder Bay District can obtain information on a wide range of community programs and services.

Key features of 211:

• Easy to remember, non-emergency phone number that provides quick access to information and referral to community, social, health and government services
• Always answered by a person
• Available 24 hours a day, seven days a week by phone or online
• Offers multilingual phone services
• Available to people who are deaf, deafened or hard of hearing via TTY

For more information call 211 (also available at 1-807-624-1729), toll-free 1-866-624-1729, or TTY 1-888-622-4651. Or email us at 211@lspc.ca.

For more information on 211, please email Jered Zieroth or Marie Klassen

The Lakehead Social Planning Council gratefully acknowledges the financial support of the Ontario Trillium Foundation, an agency of the Ministry of Culture. The Foundation receives annually $100 million of government funding generated through Ontario's charity casino initiative.